By accessing or using the KLAIMS.com website (the “Site”), you acknowledge that you have read, understood, and accepted this Privacy Policy.

KLAIMS.com is not a law firm or a legal referral service.

• We do not provide legal advice
• We do not issue legal opinions
• We do not create an attorney-client relationship

Our service consists of connecting users with independent professionals (lawyers, clinics, or other providers) within our network.

We may collect personal and non-personal information when you interact with our Site or services.

Personal Information

This may include, among other things:

• First and last name
• Email address
• Phone number
• ZIP code
• Date of birth
• Information about your case (accident, injuries, dates, etc.)
• Legal representation status
• Any information voluntarily provided in forms

Non-Personal Information

This includes:

• IP address
• Browser and device type
• Operating system
• Browsing data and on-site behavior

We use the information collected to:

• Process requests and provide assistance
• Connect you with professionals or strategic partners
• Evaluate your case or situation
• Improve our services, website, and user experience
• Send you informational or promotional communications
• Comply with legal and regulatory obligations
• Conduct internal analysis, marketing, and campaign optimization

By using our services, you agree that your information may be shared with third parties in the following cases:

Providers and Partners

• Lawyers, clinics, and professionals within our network
• Technology providers and marketing platforms
• Affiliated companies or contractors

Commercial and Operational Purposes

• Digital advertising platforms
• Data analytics companies
• Communication and CRM services

Legal Obligations

• When required by law
• When there is a court order
• When necessary to protect legal rights

If you provide your phone number and agree to receive communications:

• We may send messages via SMS or WhatsApp related to your case or services
• Message frequency may vary
• Carrier charges may apply

You may reply STOP to cancel or HELP for assistance

Your mobile information will not be shared for unauthorized marketing.

We use cookies, pixels, and third-party tools such as Google, Facebook, and Bing to:

• Analyze user behavior
• Personalize content and ads
• Improve the site experience

You may disable cookies in your browser, although this may affect the functionality of the Site.

We retain your information only for the time necessary to:

• Fulfill the purposes described
• Cumplir obligaciones legales
• Resolve disputes

Afterward, the data may be deleted or anonymized.

We implement technical and organizational security measures such as:

• Data encryption (TLS)
• Restricted access to information
• Server protection

However, no system is completely secure, so use of the Site implies inherent risks.

Depending on applicable law, including laws such as the CCPA or others, you may have the right to:

• Access your personal information
• Request correction or updating
• Request deletion of data
• Opt out of receiving communications
• Request details about the use of your information

To exercise these rights, contact us at info@klaims.com

Our services are not directed to persons under 18 years of age. We do not knowingly collect information from minors.

Your information may be transferred to and stored on servers located in the United States or other jurisdictions.

The Site may contain links to external pages. KLAIMS.com is not responsible for the privacy policies of third parties.

We may use and share aggregated data, which is not personally identifiable, for analytics, marketing, and commercial purposes.

We reserve the right to modify this Policy at any time.

• Changes will be posted on this page
• The update date will be indicated

We recommend reviewing it periodically.

We will not discriminate against any user for exercising their privacy rights, including by:

• Denying services
• Changing prices
• Reducing service quality

This policy makes clear that:

• We operate as a connection platform
• We are not lawyers and do not provide legal advice
• We work with a network of professionals
• We prioritize transparency and the responsible use of data